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Information Technology and Computer Support for ESM


Please note:

ESM IT Support is for students, faculty and staff of the Engineering Science and Mechanics Department only. If you are not affiliated with ESM, please contact your technical support staff in your area or the University's IT Help Desk.


Visit wireless.psu.edu to access the Penn State wireless network.

Two-Factor Authentication - NEW!

Two-factor authentication (2FA) is required for a variety of services, including use of the COEVPN, Outlook Web Access (COE webmail) and others. To learn more about 2FA, visit the Identity Services 2FA web site.

2FA quick links:

Accounts

There are two types of accounts used for computer authentication at ESM: The Penn State Access Account and the College of Engineering User Account, also known as a COE Domain Account.

Account-related forms are located here.

Please note the required Password complexity requirements.

Penn State Access Account

This account is University-wide and is used for WiFi access, eLion, PASS, Box and psu.edu email accounts.

Most account management is handled through work.psu.edu and account assistance is available through the IT Help Desk.

College of Engineering User Account

This account is used for COE resources, such as logging into desktop computers or accessing shared printers or file shares.

The COE maintains a web site with an overview of the COE User Account, including password requirements for complexity.


Identity Finder

Identity Finder helps to keep PII (Personally Identifible Information) out of the hands of identity thieves. IDF looks for social security numbers, bank accounts, credit cards and other information that must be secured, or preferably, removed from University computers.

IDF is installed on all University-owned computers, as well as any other computers that hold University data. Regular review of the reports generated by IDF insure that PII is removed when discovered.

For more information, please visit the Identity Finder page hosted by the Office of Information Security.


About IT Support at ESM

The IT staff of the ESM department maintain file and web servers, liaise with College of Engineering staff and provide first line support for computers and information systems.

To the left are links to resources available within the department and university.

For information on the latest updates, upgrades, new web pages, additions and new resources, bookmark the ESM IT Blog.


All faculty, staff, and students should familiarize themselves with university policy AD20 and its adjuncts, which is required by the Center for Academic Computing for all access account holders, and users of university computer equipment.

AD20 can be found by clicking here


Classroom Support


If you need support with any of the classrooms in the EES Bldg, including technology podiums, support is provided by Classroom and Lab Computing, not the ESM department. They may be reached via email at TechClass@psu.edu or by telephone at 777-0035.