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Information Technology and Computer Support for ESM

Please note:

ESM IT Support is for students, faculty and staff of the Engineering Science and Mechanics Department only. If you are not affiliated with ESM, please contact your technical support staff in your area or the University's IT Help Desk.

Visit to access the Penn State wireless network.

Two-Factor Authentication

Two-factor authentication (2FA) is required for a variety of services, including use of the COEVPN, Outlook Online (Office365) and others. To learn more about 2FA, visit the Identity Services 2FA web site.

2FA quick links:

College VPN (Global Protect

VPN will allow access to the Penn State network from off-campus locations, for example, remote access.

2FA quick links:

Office 365

Microsoft Office 365 has been made available to all of Penn State.

Some helpful links:


Your Penn State Access Account is used for computer authentication at ESM. Older College accounts are now deprecated

Penn State Access Account

This account is University-wide and is used for WiFi access, eLion, Canvas, Zoom, Office 365, Adobe CC, OneDrive and more.

Most account management is handled through and account assistance is available through the IT Help Desk.

About IT Support at ESM

The IT staff of the ESM department maintain security updates, inventory information systems, maintain servers, provide consultative services, assist with data management plans, liaise with College of Engineering and University staff, and provide second-level support for computers and information systems. To submit a support ticket directly to ESM staff, contact

To the left are links to resources available within the department and university.

All faculty, staff, and students should familiarize themselves with university policy AD95 and its adjuncts, which is required by the University for all Access Account holders, and users of university computer equipment.

AD95 can be found by clicking here

Classroom Support

If you need support with any of the classrooms in the EES Bldg, including technology podiums, support is provided by Classroom and Lab Computing, not the ESM department. They may be reached via email at or by telephone at 777-0035.