Information Technology and Computer Support for ESM
ESM IT Support is for students, faculty and staff of the Engineering Science and Mechanics Department only. If you are not affiliated with ESM, please contact your technical support staff in your area or the University's IT Help Desk.
Visit wireless.psu.edu to access the Penn State wireless network.
Two-factor authentication (2FA) is required for a variety of services, including use of the COEVPN, Outlook Online (Office365) and others. To learn more about 2FA, visit the Identity Services 2FA web site.
2FA quick links:
College VPN (Global Protect
VPN will allow access to the Penn State network from off-campus locations, for example, remote access.
2FA quick links:
Microsoft Office 365 has been made available to all of Penn State.
Some helpful links:
- Penn State's all-in-one site for Office 365 - start here
- Training. The College of Engineering also has its own training staff available.
- Launch Office 365 apps online
Your Penn State Access Account is used for computer authentication at ESM. Older College accounts are now deprecated
Penn State Access Account
This account is University-wide and is used for WiFi access, eLion, Canvas, Zoom, Office 365, Adobe CC, OneDrive and more.
About IT Support at ESM
The IT staff of the ESM department maintain security updates, inventory information systems, maintain servers, provide consultative services, assist with data management plans, liaise with College of Engineering and University staff, and provide second-level support for computers and information systems. To submit a support ticket directly to ESM staff, contact email@example.com
To the left are links to resources available within the department and university.
All faculty, staff, and students should familiarize themselves with university policy AD95 and its adjuncts, which is required by the University for all Access Account holders, and users of university computer equipment.
AD95 can be found by clicking here
If you need support with any of the classrooms in the EES Bldg, including technology podiums, support is provided by Classroom and Lab Computing, not the ESM department. They may be reached via email at TechClass@psu.edu or by telephone at 777-0035.