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Information Technology

ESM has two full-time IT support staff: an IT Support Specialist and a Programmer/Analyst.

Service requests can be made via email, telephone, in person or online at https://secure.esm.psu.edu/worklog/

Below are some of their individual areas of responsibility. For more information on IT at ESM, please visit the ESM IT web pages.

For poster submission, please visit https://secure.esm.psu.edu/printing

William Ames - IT Support Specialist

Directory Entry

wames@engr.psu.edu
814.865.6242

203B Earth-Engineering Sciences Bldg.
University Park, PA 16802

Office hours 9am-11am weekdays or by appointment

  • Technical consultation, purchasing support, eBuy
  • Software licensing
  • Multimedia Support (digital imaging, scanning, photography, OCR, poster/complex printing, logos)
  • Graphic design, page layout
  • Data backup, translation, recovery and duplication
  • Web design and Search Engine Optimization
  • Virus and security issues
  • Systems Analysis and Planning
  • Systems Administration
  • Computer Policy questions
  • Digital copier assistance, new accounts
  • General computer support

Andrew Miller - Programmer/Analyst

Directory Entry

ajmiller@engr.psu.edu
814.863.6029

Office: 307D Earth-Engineering Sciences Bldg.

Mail Address:
212 Earth-Engineering Sciences Bldg.
University Park, PA 16802

  • Wireless internet access PSU wifi page
  • Web site access (Accounts on ESM web server, wiki access)
  • Database management and support (FileMaker Pro, MySQL, Data Warehouse, Engineering Warehouse, FIT, Transact, IBIS, ISIS)
  • Server Administration
  • Security (we take your computer if it is compromised)
  • IP address assignment, computer inventory
  • Programming (Web Applications)
  • Scripting (PHP, JavaScript, Perl, shell)
  • UNIX (Mac OS X, Ubuntu)
  • General support




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services_directory/information_technology.txt · Last modified: 2016/10/20 12:00 by ajm138

 
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