Information Technology

ESM has two full-time IT support staff: an IT Support Specialist and a Programmer/Analyst.

Service requests can be made via email, telephone, in person or online at https://secure.esm.psu.edu/worklog/

Below are some of their individual areas of responsibility. For more information on IT at ESM, please visit the ESM IT web pages.

For poster submission, please visit https://secure.esm.psu.edu/printing

203B Earth-Engineering Sciences Bldg.
University Park, PA 16802

Office hours 9am-11am weekdays or by appointment

Technical consultation, purchasing support, eBuy
Software licensing
Multimedia Support (digital imaging, scanning, photography, OCR, poster/complex printing, logos)
Graphic design, page layout
Data backup, translation, recovery and duplication
Web design and Search Engine Optimization
Virus and security issues
Systems Analysis and Planning
Systems Administration
Computer Policy questions
Digital copier assistance, new accounts
General computer support
Penn State Support Network

Office: 307D Earth-Engineering Sciences Bldg.

Mail Address:
212 Earth-Engineering Sciences Bldg.
University Park, PA 16802

Wireless internet access PSU wifi page
New accounts (Access Accounts, Sponsored Accounts, College of Engineering Accounts, ITS for-fee services)
Web site access (Accounts on ESM web server, wiki access)
Database management and support (FileMaker Pro, MySQL, Data Warehouse, Engineering Warehouse, FIT, Transact, IBIS, ISIS)
Server Administration
Security (we take your computer if it is compromised)
IP address assignment, computer inventory
Programming (Web Applications)
Scripting (PHP, JavaScript, Perl, shell)
UNIX (Mac OS X, Ubuntu)
General support

services_directory/information_technology.txt · Last modified: 2016/10/20 12:00 by ajm138